Terms & Conditions
1. Introduction Welcome to VisTravel.in. By booking our services, you agree to comply with and be bound by the following terms and conditions.
2. Booking and Payment
- Booking Confirmation: A booking is confirmed once we receive a deposit.
- Payment Terms: Full payment must be made before the commencement of services.
- Payment Methods: We accept payments via credit card, bank transfer, and other specified methods.
3. Cancellation Policy
- Client Cancellations: Cancellations must be made in writing. Charges apply based on the timing of the cancellation.
- 45 days prior: 10% of the total cost
- 15 days prior: 25% of the total cost
- 7 days prior: 50% of the total cost
- 48 hours prior or no-show: No refund
- Agency Cancellations: We reserve the right to cancel bookings under certain circumstances, with full refunds provided.
4. Changes to Bookings
- Client-Initiated Changes: Requests for changes must be made in writing and may incur additional charges.
- Agency-Initiated Changes: We may alter itineraries due to unforeseen circumstances, ensuring minimal disruption.
5. Travel Documentation
- Clients are responsible for obtaining and carrying valid passports, visas, and other necessary travel documents.
6. Travel Insurance
- We strongly recommend purchasing travel insurance to cover unforeseen events such as cancellations, medical emergencies, and lost luggage.
7. Liability and Limitations
- Agency Liability: We act as an agent for hotels, airlines, and other service providers. We are not liable for any loss, injury, or damage resulting from services provided by third parties.
- Client Responsibility: Clients must adhere to local laws and regulations and are responsible for their own actions during the trip.
8. Health and Safety
- Clients must inform us of any medical conditions or special requirements at the time of booking.
- We are not responsible for any health issues that arise during the trip.
9. Complaints and Disputes
- Any complaints must be reported immediately to our representatives. Unresolved complaints should be submitted in writing within 30 days of the trip’s end.
10. Governing Law
- These terms and conditions are governed by the laws of [Your Country/State].
